Industries
Communications, Media & Technology
Communications
Partner with our team for software solutions that power smart networks, speed time to market and drive business-to-vertical industry capabilities.
Segments Served
Media & Entertainment
Drive growth through optimized content value chains, superior experiences and maximized monetization opportunities.
Technology
Generate insights you can monetize. Partner with our team to modernize data and create platforms that deliver a compelling CX.
Banking
Banking
Maintaining your competitive advantage can be challenging when customers expect around-the-clock banking services. We help you streamline inefficient processes with strategies and solutions that grow your business and keep customers at the centre of your organization.
Segments Served
Retail and commercial banking
Rebuild technology and operating models for the future. Create next-gen experiences for corporate customers and end-to-end experiences for retail customers that deliver more efficient operations and payments processes.
Lending
Keep the human factor in your lending processes. Achieve scale and stability with automated front and back offices.
Payments
Modernize core processes. Our enterprise strategies and designs help you increase throughput and improve risk and fraud management.
Information Services
Information Services
Evolving audience needs, varying consumption patterns and relevant insights drive the information economy. We deliver offerings and expertise across the information ecosystem to help you update your business model, accelerate innovation, boost agility and meet the rapid demand of digital disruption.
Segments Served
Credit, financial, tax, global risk & compliance
With rapidly changing customer expectations and a growing number of new entrants to this space, you’re under increasing pressure to re-evaluate your business model, strategies, and solution offerings to remain competitive.
Legal & regulatory
The legal services market is facing pressures from changing business models, slowing customer demand, availability of free content and a need to reduce fees. The result is a decline in the demand for paid research—and stagnant growth for legal information providers.
Scientific, technical & medical
The scientific, technical, and medical (STM) market continues to evolve, with greater focus on improving end-user outcomes. Providing smarter content, tools and workflow solutions can make the user experience more intuitive and efficient and less time-consuming.
Market Research
There’s never been a better time to be in the market research industry. As the volume of content (including user-generated content) continues to explode and consumption channels and consumer patterns keep changing, more companies and brands realize they need expert market researchers to understand the voice of the consumer and position themselves for success.
Insurance
Insurance
Wherever you are in your insurance modernization journey, we help you update your legacy technology and processes to meet today’s customer demands for a digital, personalized online experience—while reducing risk.
Segments Served
Property & casualty
Automate front- and back-office processes for more efficiency and better ROI. Optimize partner implementations. And deliver personalized, digital customer experiences.
Life & annuity, group & retirement
Accelerate underwriting to speed products to market. Increase efficiency and responsiveness while reducing complexity. And meet changing customer demands using sophisticated digital tools.
Retail
Retail
We guide retail clients through industry evolution, crafting and implementing digital solutions that enrich and streamline the shopping experience for countless customers. By expertly integrating the entire value chain we ensure harmony between customer engagement and backend efficiency, laying the foundation for your strategic and operational growth.
Segments Served
Convenience stores
Streamline operations, optimize the workforce, enhance retail, and fuel service interactions, and adapt to market trends and customer needs.
Department stores
Maximize customer service and profits and meet changing demands amid increased competition and complex supply chains.
Discount stores
Optimize merchandising, increase supply chain efficiency, and generate product mix forecasts for better retention.
Grocery stores
Adjust prices, fine-tune inventory planning, and deploy next generation point of sale systems to enhance the customer experience.
Specialty retailers
Embrace the future of shopping by delivering concepts and solutions for in-store selling through social networks.
Transportation & Logistics
Transportation & Logistics
Harnessing the power of digital, transportation and logistics leaders are gaining better visibility of their supply chains, achieving real-time data access and speeding orders to customers everywhere. Leap ahead by applying the latest technologies such as IoT, machine learning, predictive analytics and blockchain.
Segments Served
Carriers
Streamline operations and improve supply chain visibility. Rethink asset utilization and shrink your environmental footprint.
Logistics providers
Optimize routes, boost productivity, and surpass delivery benchmarks. Better compete against digital natives and industry giants.
Mail & express
Respond faster to changes, streamline back-office processes, and leverage digital technology. Dial up the customer experience and increase trust.